The event was designed to engage team members across the resort, offering a series of fun and interactive activities that highlighted the value of a simple, yet profound gesture – the smile. From themed workshops to team-building exercises, each activity emphasized how smiling can enhance guest satisfaction, foster better team dynamics, and create lasting positive impressions.
As part of the celebrations, renowned coaching expert Nick Jonsson was invited as the keynote speaker on October 7 – 8. Speaking to the resort team members, Nick Jonsson shared his insights on the role of emotional intelligence and the power of positivity in professional settings. His expertise in personal development and leadership provided team members with actionable strategies to incorporate positive gestures into their daily interactions with both guests and colleagues, ensuring that Sun Siyam Olhuveli Maldives continues thriving as one of the leaders in hospitality excellence.
Hassan Adil, General Manager of Sun Siyam Olhuveli, emphasized the significance of this initiative: “In our industry, a smile is not just a greeting; it is a vital part of creating memorable experiences for our guests. World Smile Day serves as a reminder that cultivating a positive environment starts with our team. We are committed to fostering a culture where every team member feels empowered to share their smiles and make a difference in the lives of our guests.”
The World Smile Day celebration not only uplifted spirits but also strengthened the resort’s ethos of hospitality rooted in empathy and joy.
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