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The Journey of Hospitality Leader: Ali Ismail

Baa Kamadhoo, a name synonymous with vibrant dance traditions, is also home to some of the Maldives’ most successful hospitality leaders. Among them is Ali Ismail, a name that resonates throughout the luxury resorts of the Maldives. Known for his exceptional leadership and dedication to guest satisfaction, Ali has carved a niche for himself in the competitive world of hospitality.

Ali Ismail’s illustrious career spans some of the most prestigious resorts in the Maldives, including Soneva Fushi, Four Seasons, Finolhu, Dhigufaru, Dhigali Maldives, Ifuru Island Resort, and Kurumba Maldives. As a restaurant manager, Ali’s primary focus has always been on ensuring that every guest leaves with a smile. His unwavering commitment to providing exceptional guest experiences has earned him numerous accolades, including the coveted Manager of the Year and Guest Choice Award.

“The guest comes first,” says Ali, revealing the secret behind his success. But his philosophy extends beyond just pleasing guests. Ali firmly believes that happy employees are the backbone of a successful hospitality operation. “Happy customers are the result of happy employees,” he emphasizes. This belief has guided his management style, fostering a positive work environment and building strong relationships with his team.

Ali’s next chapter in his remarkable journey will take him to Villa Haven, a new resort set to open in November 2024. Nestled in a serene environment, Villa Haven is designed for guests seeking to reconnect with nature. With its wide beaches, lush vegetation, and sustainable materials that celebrate native creativity, the resort promises a perfect blend of luxury and tranquility.

Ali is excited to bring his expertise to this new venture, where healing and hospitality will go hand in hand. As Ali Ismail prepares to embark on this new journey, the hospitality industry eagerly anticipates the success he will undoubtedly bring to Villa Haven. His story is a testament to the power of dedication, passion, and the pursuit of excellence in the world of hospitality.

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