In the core of the Maldivian business landscape, where precision and professionalism converge, Coencio LLP emerges as a pioneering force in advisory and consulting services. Founded by Reema Rasheed, an internal audit professional with over 16 years of experience, Coencio LLP is the first advisory firm specialized to provide internal audit service dedicated to navigating the intricacies of various sectors primarily the Maldivian hospitality industry.
With a vision for the future, Coencio LLP boasts a young and dynamic team, led by Reema as the Founder and Managing Partner. The leadership team brings together a wealth of experience garnered from diverse business environments, offering a complete range of advisory and consulting services with expertise in internal audit, governance & culture audits, human resources audit and business support services. Learning and Development being an essence, Coencio provides professional development, coaching and mentoring services to contribute to the growth and development of human capital.
In this exclusive article, Reema shares her profound insights into the keys to successful communication in the realm of internal audit, drawing on her extensive experience and leadership at Coencio LLP. As we delve into Reema’s perspectives, we uncover the strategic importance of communication in building trust, understanding client needs, and fostering positive connections within the vibrant tapestry of the Maldivian hospitality industry.
Understanding the Client: A Vital Foundation
According to Reema, successful communication begins with a profound understanding of the client. By delving into their needs, expectations, and concerns, auditors can deliver outcomes that truly add value.
Active Listening and Clarity: The Power Duo
Reema emphasizes the significance of active and attentive listening in effective communication. In a field often laden with technical jargon, auditors must transcend complexities and communicate with clarity, conciseness, and precision.
Timing Matters: Balancing Act for Positive Connections
Timing, as Reema underscores, plays a crucial role in successful communication. Recognizing that the audit process should seamlessly integrate with daily operations, auditors must exhibit considerate attitudes and mindsets.
Reema’s contribution to the profession is not bound to her journey to Coencio. As the Chairperson of the State Internal Audit Committee of the Government of Maldives, supervisory body for internal audit of the state formed under the Public Finance Regulation, she is dedicated with her contribution to the development and regulation of the internal audit profession in the public sector.
Reema’s professional journey extends beyond the realm of advisory and internal audit. As the Co-Founding President of Enlighten a Mindful Community , an NGO dedicated to building a mindful and resilient community, she has developed and facilitated personal and professional development programs and sessions in both urban and island communities. Additionally, through Mind Haven, her venture as a certified NLP coach and practitioner, Reema provides coaching sessions to create a safe haven for individuals on their journey towards personal and professional growth.
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